Privacy Policy

We, Tapp, the members of Tapp, will be referred to as the "Company" henceforth (including its legal heirs, administrators, representatives, assigns, and permitted successors, and where applicable). The author of this Privacy Policy guarantees a steadfast dedication to safeguarding your privacy and protecting your valuable information.

This privacy policy provides details regarding both the Company and its Website, which can be accessed at https://www.tapp.ai (referred to collectively as the "Platform" hereafter).

To maintain seamless service for you, we may gather and, under certain conditions, share your information with your consent. To safeguard your privacy more effectively, we offer this notification elucidating our policies on collecting and disclosing information and your options regarding how your data is gathered and utilized.

This Privacy Policy is aligned with the General Data Protection Regulation (GDPR) effective May 25, 2018. Any clauses contradicting GDPR after this date will be considered null and unenforceable.

If the terms and conditions outlined in our Privacy Policy, particularly regarding how your information is collected or utilized, are unacceptable, kindly refrain from using or accessing the Site. Should you have any inquiries or reservations about this Privacy Policy, please get in touch with our Customer Support Desk at ping@tapp.ai.

From this point onward, any words written in CAPITAL LETTERS shall carry the definitions specified within this agreement. Additionally, the headings employed in this document are solely for organizing its sections and do not serve as a means for interpreting the provisions outlined herein. Both the user and the creators of this privacy policy are prohibited from using the headings to construe the content of the provisions in any way.

1. DEFINITIONS:

"We," "Our," and "Us" mean the Platform and/or the Company, depending on what fits the context.

"You," "Your," "Yourself," "User," "Buyer," "Vendor," "Seller," and "Customer" refer to any individual or legal entity using the Application or Website. You must have the legal capacity under Indian law to form binding contracts.

"Buyers/Customers" are those who want to buy goods through the Platform.

"Sellers/Vendors" are those who sell goods through the Platform.

"User" includes both Buyers/Customers and Sellers/Vendors.

"Services" refer to the Platform we provide, allowing customers to buy goods from Sellers, carry out transactions, and arrange deliveries.

"Third Parties" are any applications, companies, or individuals besides you and the creators of this Application.

"Platform" is the Application or Website we provide for Customers to buy from online Vendors and have deliveries organized by the Company.

"Personal Information" is any data that can classify you, such as your name, address, email, phone number, and password. See Clause 2 for more details.

2. OUR USE OF YOUR INFORMATION

We prioritize safeguarding your online privacy and recognize the importance of responsibly managing any personal information you share with us. Our data collection may encompass the following:

a. Personal Information: This comprises, but is not limited to, particulars such as your name, email address, mobile number, password, mailing address, age, gender, GitHub Handle, LinkedIn Handle, etc.

b. Tracking Information: This may consist of your device's IP address and Device ID when connected to the internet. Additionally, it may encompass the URL you came from and the URL you're heading to, along with your computer browser information and other data associated with your interactions on the Website.

c. App or Website Usage Details: We gather data for analytics purposes, including information on browsing behavior and pages viewed. This privacy policy extends to data collected from non-registered users, covering aspects like browsing behavior and viewed pages.

We also securely collect, and store personal information occasionally provided by you on the Site. Our data collection and usage are tailored to provide you with a seamless, efficient, and safe experience, including:

a. Facilitating the provision of opted-for services.

b. Sending necessary account and service-related communications.

c. Providing quality customer care services and conducting data collection.

d. Complying with applicable laws, rules, and regulations.

When a service involves a third party, we may share the necessary information with them to fulfill your request. To provide you with the best experience, we may use your contact information to send you personalized offers and updates about how we're improving our services.

We ensure the safety of the sensitive financial information you provide on the Platform by transacting it only over secure, digitally encrypted payment gateways. This information is stored on our internal servers for a limited period, and we delete it upon the expiration of your user account.

You have the right to access, rectify, restrict, and object to the retention, use, and potential disclosure of your personally identifiable information at any stage. Additionally, you can opt out of non-essential communications and inform our customer care team of any suspicious activity regarding your account.

While we take measures to secure your data, practicing good security habits, such as not sharing login information and promptly reporting suspicious activity, is crucial in mitigating risks associated with online transactions.

3. HOW WE GATHER INFORMATION

Before or during the collection of personal data, we will clearly outline the reasons for its acquisition. If these reasons are not made explicit, you reserve the right to request clarification from the Company regarding the purpose of collecting said personal data. Until such clarification is provided, you are not obliged to disclose any information. Our collection and utilization of your data will be conducted solely to fulfill the purposes specified by us, within the bounds of the individual's consent or as necessitated by law. We will only hold onto personal data for as long as necessary to fulfill these purposes. The personal data will be gathered through lawful and equitable means, with the informed consent of the individual concerned. Personal data must be pertinent to its intended use and, to the extent required for those purposes, should be accurate, comprehensive, and current.

4. COOKIES

We employ data-gathering tools like 'cookies' on specific pages of our websites. These 'cookies' are small files stored on your hard drive, aiding us in delivering personalized services. Certain features are exclusively accessible through the utilization of a 'cookie.' Additionally, they assist in tailoring information to align with your interests. These cookies can also recognize logged-in or registered users. Our website employs session cookies to ensure a seamless user experience. These cookies contain a unique identifier, your 'session ID,' enabling our server to recognize your device and recall your actions on the Platform. The advantages include: a) Logging in only once when navigating secure site areas. b) Distinguishing your computer from others facilitates access to requested information. You can accept or reject cookies by adjusting your browser settings. However, this choice may boundary your ability to fully utilize the Platform. Additionally, we use various third-party cookies to collect usage, behavioral, analytics, and preference data. The types of cookies used on the Platform are as follows: a) Authentication cookies: Identifying users and sharing requested content. b) Functionality cookies: Enhancing user experience and resuming previous course progress. c) Tracking, optimization, and targeting cookies: Gathering usage metrics on devices, operating systems, browsers, etc., to improve content delivery based on behavioral patterns and suggest suitable products and services.

5. GOOGLE ANALYTICS

We use Google Analytics to get insights into your interaction with our content and to enhance user experience. These cookies track your journey across our website, gathering anonymous data on your origin, page visits, and time spent on the Site. Google stores this data to generate reports that are devoid of personal information. The information collected, including your IP address, may be transmitted to and stored by Google on U.S. servers. Google utilizes this data to assess website usage, compile activity reports for us, and offer related services. Occasionally, Google may share this information with third parties as required by law or for data processing on Google's behalf. Your IP address is not linked to other data by Google. Using this Website, you agree to Google processing your data for the outlined purposes. Further details on Analytics and Google's privacy policy can be found on Google's Website.

6. EXTERNAL LINKS ON THE WEBSITE

Our website may include advertisements and links to other websites, applications, or content. We do not control these external resources. We do not endorse products, services, or materials from these external platforms and are not responsible for their availability.

You agree that we are not liable for any issues arising from your use of these external websites or resources. Please note that they may have different privacy policies. We recommend you review these policies before using any external site.

7. YOUR PRIVILEGES

We offer a service that gathers survey responses for survey creators. Should you have inquiries regarding a survey or wish to access, modify, or remove any information in your survey responses, please reach out to our Company directly. Except where exempted, you possess the subsequent rights concerning your personal data:

a. The entitlement to request a copy of your personal data held by us.

b. The right to request corrections to any inaccurate or outdated personal data.

c. The ability to revoke your consent to data processing at any time.

d. The option to object to the processing of personal data.

e. The right to file a complaint with a regulatory body overseeing data protection.

f. You have the right to be informed when your personal data is transferred to other countries or international organizations.

If you have an account with any of our services, you're eligible to receive a copy of all personal data we hold relating to you. Additionally, you can request restrictions on data usage within your account settings when you log in.

8. CONFIDENTIALITY

We may provide confidential information within the Platform. You agree to keep this information private unless we give you written permission to share it. Your personal information is also confidential. We will only disclose it to authorities if legally required. Your privacy is our priority. We will never sell, share, or lease your personal information to anyone. You will only obtain emails relevant to the services you use, and you have the option to unsubscribe at any time.

9. THIRD-PARTY DATA HANDLERS

This Privacy Policy pertains explicitly to collecting, using, and disclosing information gathered directly by us. However, when you share your information with third parties, whether they operate on our Platform or elsewhere online, separate regulations may govern how they handle your data. Third-party advertisers, for instance, operate under their own privacy protocols. As we lack control over these third-party policies, you must inquire and understand their practices before sharing personal information with them.

10. DISCLOSURE OF YOUR INFORMATION

We facilitate surveys for creators on our Platform who own and utilize your survey responses. Your responses remain your own; we neither possess nor market them. Any information you provide in your responses will be shared with survey creators. For insights into how they may share your survey responses, please get in touch with the survey creator directly. We may disclose details such as Name, Location, Phone number, etc., of Customers to Sellers, and Name, Phone number, etc., of Sellers to Customers to facilitate the provision of Services. Information gathered is not deemed sensitive if it's publicly available or accessible under laws like the Right to Information Act, of 2005. Due to regulatory constraints, we can't guarantee absolute privacy for all your communications and personally identifiable information beyond what's outlined in this Privacy Policy. For instance, we might be compelled to disclose information to government agencies, law enforcement, or third parties. While we employ industry-standard practices to safeguard your privacy, we can't ensure that your personally identifiable information or private communications will always remain private. However, any disclosure of your personally identifiable information will be notified via email. We don't sell or rent personally identifiable information to third parties as a policy. Nevertheless, here are some scenarios where your information may be disclosed:

a. External Service Providers: Optional services provided by external service providers may require disclosing information to them, subject to their privacy policies.

b. Law Enforcement: We work closely with law enforcement and other third parties to uphold the law. It includes matters such as intellectual property protection and fraud prevention. If we believe addressing illegal activities or potential legal issues is necessary, we may share relevant information about you with these entities.

11. MANAGING YOUR PROFILE

Once you've registered, you can access, review, and modify the information you provided during registration, except for your Email ID and mobile number. The Platform will offer an option to facilitate these changes, which you can utilize at your discretion. Should you decide to make alterations, please note that we may or may not retain your previous information. However, any data you request to be removed will not be stored in our files except in cases necessary for dispute resolution, problem-solving, or enforcing our terms and conditions. This information will be removed from our databases, including any backup systems. If you believe any information we hold about you is inaccurate or incomplete, or if you wish to deactivate your profile to restrict others from viewing it, you should promptly correct any inaccuracies.

12. PASSWORD MANAGEMENT RESPONSIBILITY

When registering as a member, you must select a password. You must maintain the confidentiality of your password. Safeguard it against unauthorized access to your account and information by selecting it carefully and ensuring the security of your password and computer. After using our services, remember to sign out to secure your account further. You commit to not using another Member's account, username, email address, or password nor disclosing your password to any third party. All activities undertaken with your login details and password, including any associated fees, are your responsibility. A compromised password puts your personal information at serious risk, potentially leading to legal trouble. If you think your password is no longer secure, change it immediately. Also, immediately let us know if you see any suspicious activity on your account, even after you update your password.

13. DATA SECURITY

We regard data as an asset requiring safeguarding against loss and unauthorized access. Utilizing a variety of security measures, we protect this data from unauthorized access by internal and external parties. Adhering to widely accepted industry norms, we secure the personal information we provide and the data we access. Encryption technology is powerful, but no security system is perfect. While we take every measure to protect your data, we cannot guarantee absolute security or that information sent online won't be intercepted.

14. SEVERABILITY

The paragraphs of this Privacy Policy are designed to operate independently unless otherwise specified or implied by the context. The invalidity of one or more paragraphs shall not impact the enforceability of the residual provisions.